Standard Bonus Terms and Conditions
EnergieKasino currently offers 3 different type of bonuses:
The promotional email or landing page is your main point of reference and an integral part of these terms and conditions.
Please quote the promotional message subject when contacting our support.
Free Spins:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or free spins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- Unless specified otherwise, Free Spins expire after 7 days, and bonus funds are subject to a 15x wagering requirement and are valid for 3 days.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Book of 99, Wilderland, Wild Ride, Well of Wishes, Reel Heist, 1000x Busta, The 1429 Uncharted Seas.
- Max winnings are capped at: €100, unless otherwise specified. Any bonus winnings that amount to over €100 after wagering has been completed will automatically be forfeited. In cases where this is not possible a manual adjustment may be conducted internally.
- The maximum free spins bonus bet allowed cannot be greater than €5. For other currencies, the following conversion apply: 5 GBP, 5 USD, 5 CAD, 5 AUD, 25 PLN, 25 BRL, 50 NOK, 400 RUB, 1500 HUF, 10 BGN, 150 CZK, 20 RON, 150 UAH, 125 MXN, 5,000 CLP, 25 SOL, 100 TRY, 100 ZAR, 150,000 VND, 15 GEL, 2,500 KZT.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 AUD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 3,000 HUF, 20 BGN, 300 CZK, 40 RON, 300 UAH, 250 MXN, 10,000 CLP, 50 SOL, 150 TRY, 200 ZAR, 300,000 VND, 30 GEL, 5,000 KZT.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where EnergieKasino decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that EnergieKasino may offer. EnergieKasino has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, EnergieKasino shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- EnergieKasino's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- EnergieKasino reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which EnergieKasino deem to be collusion, unlawful or improper activity, or fraudulent practice, EnergieKasino reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of EnergieKasino. EnergieKasino reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). EnergieKasino will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find EnergieKasino's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
Deposit bonus:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or free spins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- To receive the bonus, you must make a real money deposit and select the bonus under your preferred deposit method.
- The minimum deposit amount will vary depending on the player’s jurisdiction and chosen payment method. Visit the "Deposit" page for additional information.
- Once the deposit has been confirmed you will receive the bonus funds immediately.
- To decline the EnergieKasino Deposit Bonus, the 'No Bonus' option must be selected on the deposit form.
- All casino deposit bonuses, if not otherwise stated, are subject to a 15 times the bonus amount wagering requirement.
- We offer you an option to forfeit your bonuses. All you need to do is go to “My Account” - located on the right side of the website - and click on “Cancel Bonus”. Please be aware that if you forfeit a bonus before completing any required wagering, the bonus, along with any additional accumulated winnings, will be removed.
- If the Bonus Balance is below €0.20 or currency equivalent (based on the internal currency conversion), the bonus will close automatically and the remaining Bonus Balance will be transferred to the Real Balance.
- Real money is always deducted first when playing with an active bonus.
- Failure of wagering the bonus within the specified days will result in forfeit of the bonus and eventual winnings.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Book of 99, Wilderland, Wild Ride, Well of Wishes, Reel Heist, 1000x Busta, The 1429 Uncharted Seas.
- Before any withdrawals are processed, your gameplay will be reviewed for any irregular playing patterns. Unless otherwise specified by the promotional terms and conditions, the maximum bet (including additional features such as bonus buy, gamble and/or mini games) allowed cannot be greater than €5 for all Welcome Offers, until the wagering requirements have been met. For other currencies, the following conversion apply: 5 GBP, 5 USD, 5 CAD, 5 AUD, 25 PLN, 25 BRL, 50 NOK, 400 RUB, 1500 HUF, 10 BGN, 150 CZK, 20 RON, 150 UAH, 125 MXN, 5,000 CLP, 25 SOL, 100 TRY, 100 ZAR, 150,000 VND, 15 GEL, 2,500 KZT. Any other Deposit or Non-Deposit offers allow €5 as a maximum bet amount. Bets of larger amounts until the bonus is fully wagered will not be accepted. For other currencies, the same conversions as above apply.. Should EnergieKasino deem that irregular game play has occurred, EnergieKasino reserves the right to withhold any withdrawals and/or confiscate all winnings.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 AUD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 3,000 HUF, 20 BGN, 300 CZK, 40 RON, 300 UAH, 250 MXN, 10,000 CLP, 50 SOL, 150 TRY, 200 ZAR, 300,000 VND, 30 GEL, 5,000 KZT.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where EnergieKasino decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that EnergieKasino may offer. EnergieKasino has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, EnergieKasino shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- EnergieKasino's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- EnergieKasino reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which EnergieKasino deem to be collusion, unlawful or improper activity, or fraudulent practice, EnergieKasino reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of EnergieKasino. EnergieKasino reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). EnergieKasino will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find EnergieKasino's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in several languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
No Deposit Bonus:
- Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
- Should a customer receive a bonus or free spins while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
- Wagering requirements only apply to bets placed with bonus funds.
- Failure of wagering the bonus within the specified days will result in forfeit of the bonus and eventual winnings.
- Wagers made on all Jackpot Games, Table Games, Video Poker, Live Casino Games and the following games (desktop and mobile versions) do not apply for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit, Book of 99, Wilderland, Wild Ride, Well of Wishes, Reel Heist, 1000x Busta, The 1429 Uncharted Seas.
- The maximum bet (including additional features such as gamble and/or mini games) allowed cannot be greater than €5 until the wagering requirements have been met.
- Wager requirement for No Deposit Bonus: 15x.
- We offer you an option to forfeit your bonuses. All you need to do is go to “My account” and click on “Cancel bonus” which is available in right section of website. However please be aware that if you forfeit a bonus before completing any required wagering, the bonus along with any additional accumulated winnings will be removed.
- If the Bonus Balance is below €0.20 or currency equivalent (based on the internal currency conversion), the bonus will close automatically and the remaining Bonus Balance will be transferred to the Real Balance.
- Any decisions made by our Customer Support representatives, with regards to goodwill offers, are deemed final and may not be reversed (though please remember that we always try to find a solution that will be mutually beneficial).
- Max winnings are capped at: €100, unless otherwise specified. Any bonus winnings that amount to over €100 after wagering has been completed will automatically be forfeited. In cases where this is not possible a manual adjustment may be conducted internally.
- Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 AUD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 3,000 HUF, 20 BGN, 300 CZK, 40 RON, 300 UAH, 250 MXN, 10,000 CLP, 50 SOL, 150 TRY, 200 ZAR, 300,000 VND, 30 GEL, 5,000 KZT.
- All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
- Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where EnergieKasino decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
- The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that EnergieKasino may offer. EnergieKasino has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, EnergieKasino shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
- ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
- The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
- Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
- Using multiple accounts to claim a bonus or any other promotional offer more than once;
- Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
- EnergieKasino's management reserves the right to deny or limit bonuses and offers to any CLIENTS, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
- EnergieKasino reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which EnergieKasino deem to be collusion, unlawful or improper activity, or fraudulent practice, EnergieKasino reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
- The above conditions are additional to the General Terms and Conditions of EnergieKasino. EnergieKasino reserves the right to change the Terms and Conditions and/or discontinue or withdraw the promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). EnergieKasino will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
- Should you find EnergieKasino's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
- In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
- These Terms and Conditions may be published in several languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
- General terms and conditions apply.
Last Updated – 26.01.2023